After-sale service

A comprehensive and excellent after-sales service, with which we cover all the client’s needs through a network of technical services associated with the vast majority of markets.

We can put the following at your disposal:

  • Preventive maintenance programmes.
  • Corrective maintenance programmes.
  • Extended warranty throughout the intralogistic system's life cycle.

These programmes include the maintenance and delivery of spare parts for all installed components, issues relating to integration, and the identification and resolution of problems.

Critical Spares Programme

We have a special critical spares programme, with immediate availability within 24 hours, that ensures:

  • The continued operation of each facility.
  • That productivity is upheld by minimising the duration of technical downtimes.

This program is offered in conjunction with the emergency repair service and remote assistance for the identification and resolution of problems.

Contracting this service ensures that brand-new spare parts are available, with the original component manufacturer's warranty.

The parts can be sent via free express shipping to anywhere in the world.

Warranty

3-year warranty covering the purchaser against any defect in materials, workmanship and/or product design provided the product is used under normal conditions and in accordance with the specified equipment classification, service intervals and performance requirements.

Certificate Service

Our Technical Service certifies compliance with the instructions for maintenance and service, providing:

  • Priority access to official technical staff.
  • Tailored rates and reduced labour.

We also have a global network of companies collaborating on preventive and corrective maintenance, as well as stocking spare parts.

At HUBMASTER® our teams are adapted to Industry 4.0: intelligent industry.

Contact

Please contact our sales department

to solve all your needs.